1. Payment Methods
- All payments must be made through the WooCommerce checkout system on retrogoldshop.com.
- Available payment options include those supported by WooCommerce (such as credit/debit cards, PayPal, and other integrated gateways).
- We do not accept cash, checks, money orders, or payments outside the WooCommerce system.
- Orders are processed only after payment has been received in full.
2. Shipping Charges
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Shipping charges are calculated at checkout based on:
- Weight of the item(s)
- Destination address
- Shipping method chosen
- Product prices do not include shipping costs.
- Shipping fees are displayed before order confirmation.
- RetroGold does not mark up shipping rates. Customers pay the actual shipping cost as provided by carriers.
3. Shipping & Delivery
- We ship both domestically and internationally.
- Orders are typically dispatched within the processing time stated at checkout.
- Delivery times vary by destination, carrier, and method selected. RetroGold is not responsible for carrier delays or customs processing times.
4. International Orders & Customs
- We provide complete and accurate customs documentation for all international orders.
- RetroGold will not falsify customs forms under any circumstance.
- The purchaser is solely responsible for any import duties, taxes, tariffs, or fees imposed by their local government or customs authority.
- If an order is refused due to unpaid customs charges, shipping fees are non-refundable.
5. Risk of Loss
- All items are shipped with tracking.
- Risk of loss transfers to the customer once the carrier has accepted the package.
- Customers should contact the carrier directly for delivery issues once an order has shipped.
6. Contact Information
For questions about payment or shipping, contact us at: